Personal information and Staples

Sometimes one wonders why a company requires certain information when doing business with an individual. Well, maybe not just sometimes. For example Staples has a not so Easy online print service. I understand the need for some information, for example who you are and a contact phone number. But Staples moves this to a whole new level. Never mind I just want a few documents printed. First they insist you register with them and create yet another password. They want your phone numbers and your home address, despite the fact you have to pick up the documents. And, this is absolutely mandatory- they want to know what time zone you live in. How does this information have any bearing on a printed document? Idiots. Of course I supplied them with an incorrect address and spelled my name wrong (yes I do know how to spell my own name and where I live). I did give them the correct time zone but I wondered if I claimed a time zone in Russia if my Staples membership would have been refused.  

I normally take my printing needs to Copy City, a small but very good west end printing service. I send them print requests on-line and sometimes just phone them to do some minor work I’ve done in the past. What’s amazing is they have my phone number but don’t know, or care, where I live. They’re smart people and likely assume I live in the same time zone as they do. If they ever ask me for a password, I’ll use the one I have for Staples; $ucks2BU.

Now I don’t mean to just pick on Staples, but why do companies where you only want to do business one time with need so much personal information? As various companies have data bases hacked by some 16 year old kid, it becomes a little worrisome. My method is to lie. Transpose some numbers in your address. Use your brother’s name. Create an email address just for registration purposes (more_spam@ yahoo.ca).

Okay, that’s my rant for the week. After admitting I lied on my Staples registration form I hope the dreaded Staples Internet Security Team doesn’t pay me a visit. Wait- they only have my brother’s address, so it’s his problem.

Cheers

Jack

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